Effective Date: May 15, 2026
Welcome to OSTAAGAR Partner. By registering as a Manufacturer or Wholesaler on our platform, you enter into a legally binding agreement with OSTAAGAR ("we", "us", or "our"). You agree to comply with the following Terms and Conditions.
By registering for and/or using the OSTAAGAR Partner App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement governs your access to and use of the App, including all content, functionality, and services offered.
To use our services, you must be a legally registered business entity. You agree to provide accurate, current, and complete business information, including GSTIN, PAN, Aadhaar details, and business address.
By providing your Aadhaar and PAN, you authorize OSTAAGAR to conduct KYC verification through government-approved agencies. You are solely responsible for all activities occurring under your account.
Partners are responsible for packing bundles according to OSTAAGAR packaging guidelines. Once marked as "Ready to Ship," logistics partners will facilitate pickup.
Failure to hand over bundles within agreed timelines may result in penalties or account suspension.
You have the sole right to determine the selling price of your bundles. Payouts will be processed to your registered bank account after deducting applicable taxes and fees.
Value-added services such as Business Loans and Tax Filing assistance are facilitation-only services. OSTAAGAR is not a lender or tax consultant.
OSTAAGAR maintains a customer-centric return policy. Returned bundles due to defects, wrong items, or quality issues may result in reverse logistics costs, refunds, or penalties.
You retain ownership of your intellectual property. However, by listing bundles, you grant OSTAAGAR a non-exclusive, royalty-free license to use your business name, logos, and listing content for promotional purposes.
We reserve the right to suspend or terminate accounts without prior notice if:
OSTAAGAR acts as a marketplace platform. We are not responsible for product legality, listing accuracy, or buyer actions. Liability is limited to the extent permitted by law.
These Terms are governed by and construed in accordance with the laws of India.
OSTAAGAR Partner App is designed to connect manufacturers, wholesalers, and business suppliers with buyers across India. By using our platform, you agree to maintain professionalism, business transparency, and compliance with all applicable laws and regulations.
All information submitted during registration must be genuine, valid, and updated regularly. OSTAAGAR reserves the right to verify business documents, GST registration, bank details, trade licenses, and identity documents at any time.
Partners are strictly prohibited from listing counterfeit, illegal, restricted, hazardous, or duplicate products. Any attempt to mislead customers through false descriptions, edited images, fake branding, or manipulated pricing may result in immediate account suspension or permanent removal from the platform.
The partner is fully responsible for maintaining stock availability and ensuring that products delivered to buyers match the listed specifications, quantity, and quality. Repeated cancellations, delayed dispatches, or customer complaints may negatively affect partner rankings and account performance.
OSTAAGAR may charge platform fees, logistics fees, promotional fees, return handling fees, or service charges depending on the services used by the partner. Applicable GST and government taxes may also be deducted where required under Indian law.
All payments will be settled to the registered bank account provided during onboarding. Partners are responsible for ensuring that their banking details are correct and active. OSTAAGAR shall not be liable for payment delays caused by incorrect account information or banking failures.
Partners agree not to misuse customer information obtained through the platform. Sharing customer data, contacting buyers outside the platform for unauthorized business activity, or violating privacy standards is strictly prohibited.
OSTAAGAR reserves the right to modify, update, suspend, or discontinue any feature, service, commission structure, or policy without prior notice. Continued use of the platform after such changes constitutes acceptance of the updated Terms.
In case of disputes between buyers and partners, OSTAAGAR may investigate the matter and take fair action based on available evidence, customer feedback, shipment tracking, and platform policies. The final resolution decision taken by OSTAAGAR shall be binding for platform operations.
By continuing to use the OSTAAGAR Partner platform, you confirm that you understand and accept all policies, operational guidelines, compliance requirements, and business responsibilities mentioned in these Terms & Conditions.
If you have any questions or concerns regarding these Terms, please contact our Partner Support team:
Email: support@ostaagar.com
Register your interest for your business role and receive launch updates from our team.