OSTAAGAR Account Deletion Policy

Effective From: May 2026

This Account Deletion Policy applies to all users of OSTAAGAR, including buyers, sellers, manufacturers, wholesalers, and platform partners.

1. Account Deletion Request

Users may request permanent account deletion directly through the App settings or by contacting support@ostaagar.com.

2. Pending Orders & Settlements

Accounts with active orders, pending disputes, outstanding settlements, or financial recoveries may not be deleted until all obligations are completed.

3. Data Retention

Certain transactional, taxation, and compliance-related data may be retained for a legally required period under Indian laws and GST regulations.

4. Permanent Deletion Timeline

Approved deletion requests are generally processed within 30 business days.

5. Contact

Email: support@ostaagar.com

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