Effective Date: May 15, 2026
OSTAAGAR ("we", "us", or "our") values the privacy of our Partners. This Privacy Policy explains how we collect, use, and protect information provided through the OSTAAGAR Partner App.
We implement industry-standard security measures, including encrypted communication and secure APIs, to safeguard business information.
Although we strive for maximum security, no internet transmission method is completely secure.
We do not sell business data to third parties. Information may be shared only with:
Partners may access and update business profiles from within the App settings. Requests related to account deletion or data portability may be submitted to our support team.
OSTAAGAR collects and processes partner information solely for business operations, order management, logistics coordination, payment settlements, account verification, and platform security purposes.
By using the OSTAAGAR Partner App, you consent to the collection and processing of business and personal information required for onboarding and service delivery.
Information submitted during registration, including GST details, PAN, Aadhaar, business licenses, and banking information, may be verified through authorized third-party verification systems and government-compliant services.
Device information such as IP address, operating system, app version, crash reports, and device identifiers may be automatically collected to improve app performance, prevent fraud, and maintain platform security.
OSTAAGAR may use analytics tools, notification systems, and cloud services to improve user experience, optimize operations, monitor application stability, and deliver important business communications.
Camera access may be requested for document uploads, profile verification, product image uploads, invoice scanning, and proof submissions related to orders.
Contact access is used only for optional invitation features. Contacts are processed locally on the device and are not permanently stored on our servers unless invitation actions are initiated by the user.
Location information may be used to improve pickup coordination, delivery efficiency, logistics routing, fraud prevention, and live shipment tracking.
OSTAAGAR does not sell or rent personal data. However, limited information may be shared with logistics companies, payment processors, technology providers, and legal authorities when operationally or legally required.
We retain user data only for as long as necessary to fulfill legal obligations, maintain operational records, resolve disputes, prevent fraud, and enforce platform policies.
Partners are responsible for maintaining the confidentiality of their account credentials. Unauthorized access caused by negligence, password sharing, or insecure device handling shall remain the responsibility of the account holder.
OSTAAGAR reserves the right to modify this Privacy Policy at any time. Updated versions may be published within the app or communicated through email and notifications. Continued use of the platform after updates indicates acceptance of the revised policy.
OSTAAGAR reserves the right to update this Privacy Policy. Important changes may be communicated through email or in-app notifications.
In accordance with the Information Technology Act 2000, grievance contact details are provided below:
Ostaagar Support Team
Email: support@ostaagar.com
Register your interest for your business role and receive launch updates from our team.