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OSTAAGAR Support Center

We are committed to providing reliable support to all buyers, sellers, manufacturers, wholesalers, and business partners using the OSTAAGAR platform.

If you need assistance regarding orders, logistics, payments, account verification, refunds, technical issues, or business onboarding, our support team is available to help.

Customer & Partner Support

Support Categories

  • Account Registration & Login Issues
  • GST & KYC Verification Assistance
  • Order Tracking & Logistics Support
  • Refund & Return Related Queries
  • Seller Onboarding & Product Listing Support
  • Payment Settlement & Financial Queries
  • Technical Issues & Bug Reporting
  • Business Partnership & Collaboration Requests

Response Time

Our support team aims to respond to all inquiries within 24–48 business hours. Resolution timelines may vary depending on the complexity of the issue and the information provided.

Important Note

To help us resolve your issue quickly, please include relevant details such as:

  • Order ID or Consignment ID
  • Registered Mobile Number
  • Business Name
  • Screenshots or Supporting Documents (if applicable)

Get Ready for OSTAAGAR

Register your interest for your business role and receive launch updates from our team.