OSTAAGAR KYC Verification Policy

1. Documents Required

• GSTIN Certificate
• PAN Card
• Aadhaar Card
• Business Address Proof
• Bank Account Information

2. Verification Purpose

• Business authenticity verification
• Fraud prevention
• Tax compliance
• Marketplace trust & safety

3. Purpose of Collection

We collect KYC documents and business verification information to establish the identity and legitimacy of buyers, sellers, wholesalers, and manufacturers. This helps prevent fraud, fulfill regulatory obligations, and maintain a trusted B2B marketplace ecosystem.

4. Storage Duration

KYC documents and verification records are retained for a minimum of 5 years from the date of verification, or longer where required by GST, tax, or other applicable laws.

5. Encryption & Data Security

All KYC documents are protected using encryption at rest, strict access controls, secure backups, and logging. Access to this data is limited to authorized personnel and compliance partners only.

6. Deletion and Correction

Users may request correction or deletion of KYC information by contacting support@ostaagar.com. Requests are handled in accordance with applicable law and platform obligations, and may require verification to protect user rights.

7. Third-Party Sharing Limitations

KYC information is shared only with authorized verification providers, payment partners, logistics partners, or government agencies when required to support onboarding, compliance, or legal obligations. We do not sell KYC data to unrelated third parties.

8. Verification Failure

OSTAAGAR reserves the right to reject, suspend, or restrict accounts with incomplete, invalid, or suspicious documentation.

9. Contact

Email: support@ostaagar.com