Compliance Center

Policy Resources

Ostaagar is committed to transparent compliance with India's DPDP Act 2023, Google Play Store policies for marketplace platforms, and best practices for B2B commerce.

• Buyer App Privacy Policy
• Seller App Privacy Policy
• Buyer App Terms & Conditions
• Seller App Terms & Conditions
• KYC Policy
• Account Deletion Policy
• Shipping Policy
• Refund Policy
• Cancellation Policy
• Data Breach Notification Policy

Compliance Principles

• Clear consent management for privacy, marketing, and registration.
• Strong data protection controls, encryption, and secure backups.
• Defined data retention schedules and user rights under DPDP.
• Grievance redressal with named officer and escalation timelines.
• Dedicated breach notification and incident response procedures.

How to Use This Center

Refer to the links above when you need policy details for account privacy, onboarding, compliance, dispute resolution, and secure marketplace usage.

If you have a privacy or policy concern, contact our Grievance Officer at grievance@ostaagar.com.